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High Fidelity prototype
Storage Facility – UX Case Study
Problem
Users struggle to find affordable storage units with clear pricing, flexible contracts, and reliable security. Existing storage websites overwhelm users with options and provide limited guidance, leading to frustration and abandoned bookings.
My Role
UX Designer
Research, Wireframing, Prototyping, Usability Testing
Goal
Design a simple and trustworthy experience that helps users quickly identify the right storage unit and book with confidence.
Tools
Figma, Google Forms, Wix
Outcome
Usability testing indicated faster task completion, fewer user errors, and increased user confidence during the booking process.
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