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Storage Facility – UX Case Study

Problem

Users struggle to find affordable storage units with clear pricing, flexible contracts, and reliable security. Existing storage websites overwhelm users with options and provide limited guidance, leading to frustration and abandoned bookings.


My Role

UX Designer
Research, Wireframing, Prototyping, Usability Testing


Goal

Design a simple and trustworthy experience that helps users quickly identify the right storage unit and book with confidence.


Tools

Figma, Google Forms, Wix


Outcome

Usability testing indicated faster task completion, fewer user errors, and increased user confidence during the booking process.